Useful Information
This page contains miscellaneous useful information, if there's something particular that you're looking for, its worth looking at our Contents page.
Giving Feedback or Raising a Concern
We welcome all feedback — whether it's a compliment, comment, or concern — as it helps us improve the care and service we provide.
How to Give Feedback
You can share your feedback in several ways:- Speak to a member of our team
- Fill out a feedback form at reception
- Email or call the practice
Who to Speak To
Our Practice Manager is the main point of contact for handling feedback and concerns. They will ensure your comments are followed up and addressed appropriately.
Other Ways to Give Feedback
You can also contact:- Healthwatch – an independent organisation that gathers patient feedback
- Your local ICB (Integrated Care Board) – they oversee NHS services in the area
What We Do with Your Feedback
We:- Listen and respond as quickly as possible
- Take concerns seriously and investigate where needed
- Use your feedback to improve our services
- Share themes (anonymously) with our patient group and local NHS partners
Thank you for helping us improve!
District Nurses and Gateway to care
- The district nurses (who are run by Locala), can be contacted on 0300 304 5555.
- Social services (which calls itself Gateway to Care), can be contacted by phoning 01484 414933.
There are also private care givers.
Podiatry
Do you get discomfort walking or running?
Podiatrists are expert in the biomechanics of the foot. We are very fortunate in Huddersfield to have a university department of Podiatry. They open up their services to the community. They charge a nominal fee, and will be very interested in your problem, and will work with you to solve it.
The department can be contacted by phoning 01484 472201 or by e-mailing podiatry.clinic@hud.ac.uk
Care Phones
A care phone is the name of the phone that goes with the call for help pendants that you may have seen some people wearing.
To find out more about them please visit the Kirklees Council Care phone website.
Other useful contacts
- Kirklees Citizens Advice Bureau 08701 264851
- Huddersfield Police 0845 6060606
- Huddersfield Samaritans 01484 533388 or 116 123
- Victim Support 01484 511112
- 24-hour National Domestic Violence Helpline 0808 2000 247