Registering with the practice as a new patient
We welcome new patients to our practice and you are free to register with any doctor. To be eligible for registration you must live within our practice area. You do not have to see the doctor you are registered with, however for continuity, it is sometimes beneficial to see the same person.
Newly registering patients will be required to complete a medical history form and make an appointment to see the doctor or nurse. You will be given a practice booklet containing all the details about the surgery and the services we provide.
Receipt of your clinical records from a previous GP can take some considerable time, and not only does this appointment allow a relationship to be made with our practice, it also allows details of your history and any current medication to be detailed. Should you require to see the doctor or nurse before your records arrive here, then we have some information available.
Please complete and submit a separate application for each person being registered.
Please feel free to download a copy of our practice leaflet.
Zero Tolerance Policy
In line with NHS guidance Shepley Health Centre operates a zero tolerance policy of verbal or physical abuse and aggressive behaviour towards it’s staff. Further information and our practice policy is available here (Zero Tolerance Policy).
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.
Guide to GP Services
The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.
A patient’s experience of using our Practice should be positive. If you find it hard to read or understand the information we give you or if you need support at appointments please let a member of the Practice Team know.
It is important to us that we provide you with the right support. We need to know if you require information in braille, large print or easy read. We would also like to know if you need support using British Sign Language, lip reading, an interpreter or other communication method.